Terms of Service and Digital Product Policy

1. Introduction

Welcome to our digital product platform. By accessing or purchasing our digital products, you agree to the following terms and conditions. Please read carefully before making a purchase.

2. Product Nature and Purchase Conditions

2.1 Digital Product Characteristics

• All products are digital, intangible goods
• Downloads are non-refundable after confirmation
• Access to downloaded files cannot be revoked

3. Exchange and Refund Policy

3.1 Exchange Eligibility

Customers may request a product exchange under the following conditions:

• Product is technically corrupted
• Product does not match the description in the listing
• Exchange request submitted within 24 hours of download
• Exchanges submitted through our official Discord support channel

3.2 Non-Refundable Scenarios

Refunds will NOT be issued for:

• Change of mind
• Accidental purchases
• Insufficient user expertise
• Product updates with minor bugs

3.3 Technical Support

• Initial purchase includes limited support
• Extended support requires additional plan purchase
• Support requests must be made within 1 day of download

4. Product Compatibility and Responsibility

4.1 Third-Party Software Compatibility

• Product compatibility details provided on preview page
• No refunds issued for incompatibility with unlisted third-party software
• Customer responsibility to verify compatibility before purchase

5. Data Management and Retention Policy

5.1 Annual Data Deletion

• All digital goods automatically deleted annually
• Deletion is comprehensive and irreversible

5.2 User Backup Responsibilities

Users MUST:

• Create and maintain personal backups
• Use recommended backup methods:
  • Local device storage
  • Cloud storage services
  • External hard drives
  • Personal backup software

5.3 Liability Disclaimer

• Company assumes no responsibility for data loss
• Users accept full risk of data loss by using the service

6. Additional Provisions

6.1 Product Updates

• Updates provided free of charge
• No guaranteed update schedule
• Thorough testing conducted before release

6.2 Legal Disclaimer

5Fivem is not affiliated with or endorsed by Rockstar North, Take-Two Interactive, or other rights holders.

7. Acceptance of Terms

By purchasing or downloading our digital products, you acknowledge that you have read, understood, and agree to these terms and conditions.

These terms are subject to change. Please review periodically.